Mobility and Industrial ERP: How does ProConcept meet the needs of modern companies?

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By 2025, 70% of interactions with enterprise applications will take place on mobile devices. In this context, having an ERP with advanced mobility functionalities is a prerequisite for remaining agile and competitive. This is the direction taken by ProConcept with its Cloud offering, to provide manufacturers with an ERP designed for mobility. 

The importance of mobility in industry 

Transforming working practices in the industry 

The large-scale adoption of mobile technologies is transforming traditional ways of working, making mobility essential for industrial companies. But what does mobility mean in the context of ERP? This means giving users the ability to access ERP functionality and data from anywhere, at any time, using mobile devices such as smartphones, tablets, and laptops. 

The benefits of ERP mobility  

  • Improved decision-making: Mobility enables decision-makers to access critical information in real time, regardless of their location. This improves the responsiveness and quality of decisions, reducing lead times and increasing operational efficiency. Immediate access to up-to-date data enables proactive management of operations. 
  • Reduced cycle times: By providing field teams with the tools they need to access and update information in real time, mobility reduces downtime and speeds up production processes. Operations can be monitored and adjusted instantly, minimising interruptions and optimising workflows. 
  • Increased customer satisfaction: ERP mobility enables teams to respond quickly and efficiently to customer requests. The result is improved service quality and greater customer satisfaction. Businesses can better manage customer relationships and respond to expectations in a more agile and personalised way, strengthening loyalty and the company's reputation. 

The issues and challenges of ERP mobility 

  • Real-time access to data: 67% of executives consider real-time access to data to be a major competitive advantage. To ensure continuity of operations, mobile ERP systems need to offer continuous data availability to avoid lags and errors. 
  • Data security: 56% of companies have noted an increase in security threats since the adoption of mobile solutions. In fact, data security is a major issue, all the more so with the proliferation of terminals and access points. Mobile ERPs must therefore incorporate robust security measures such as multi-factor authentication and data encryption to protect sensitive information. 
  • Coordinating dispersed teams: companies that adopt mobility tools see a 20-25% improvement in productivity, underlining the positive impact of mobility on team coordination and efficiency. Mobility facilitates communication and collaboration between teams located at different sites or on the move. With this in mind, ERP systems need to incorporate real-time communication tools and collaborative platforms.
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ProConcept ERP: A mobile solution tailored to industrial needs 

ProConcept ERP incorporates a number of mobile functions tailored to the needs of manufacturers, including:  

  • A workshop operator module optimised for mobile use: introduced by ProConcept at Version 11.4, this module enables operators to view and enter production information in real time, directly from their mobile devices. This functionality not only improves the efficiency of operators on the shop floor and the sharing of indicators, but also the accuracy of the data collected, thereby reducing errors and delays in the production process. 
  • Advanced graphical planning, enabling production managers to manage resources and schedules visually and intuitively. This graphical planning can be accessed from any device, offering maximum flexibility to adjust plans in line with operational needs in real time. This optimises the use of resources and improves responsiveness to unforeseen events. 
  • A supervision cockpit: This is a key feature of ProConcept ERP, providing an overview of operations in progress on the shop floor. This interactive dashboard enables managers to monitor tasks in real time, identify bottlenecks and adjust priorities accordingly. Accessible from mobile devices, the supervision cockpit improves managers' ability to make quick, informed decisions, even when they are not physically present on site. 
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The advantages of hosting on AWS 

ProConcept has chosen Amazon Web Services (AWS) in Switzerland to host its ERP software in the Cloud, to provide manufacturing industries with a robust and reliable solution. ProConcept offers a leading Cloud platform, with numerous advantages in terms of security, performance and scalability: 

  • Security and compliance: ProConcept's hosting on AWS ensures a particularly high level of security, thanks to measures such as AES-256 data encryption and multi-factor authentication. AWS complies with over 140 international security standards, including ISO 27001, ensuring that sensitive company data is protected from cyber threats. This secure infrastructure allows manufacturing industries to focus on their operations without worrying about potential vulnerabilities. 
  • Scalability and performance: ProConcept offers virtually unlimited scalability, enabling the ERP to easily adapt to growing business needs. Whether it's to manage occasional peaks in workload or to support ongoing growth, the AWS Cloud infrastructure in Switzerland ensures optimum performance. Companies can benefit from a responsive ERP system that is always available, with an SLA (Service Level Agreement) ensuring high availability of services, all monitored by Forterro teams. 
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ERP mobility in practice: 3 ProConcept use cases 

1. The watch-manufacturing industry: Mastering time 

In the Watch-making industry sector, precision and efficiency are essential for maintaining product quality and managing complicated processes. Swiss watchmaking companies can use ProConcept's workshop operator module to manage their production line and control lead times. Thanks to this functionality, operators can view and enter production information in real time directly from their mobile devices. This solution reduces data entry errors, improves the traceability of operations and speeds up cycle times. 

2. MedTech sector: surgical precision  

At The MedTech sector, the requirements in terms of traceability and regulatory compliance are particularly stringent. Companies specialising in the manufacture of medical devices that use ProConcept optimise their production planning, with the guarantee of rigorous product traceability. Secure, real-time access to unified data available 24/7 on any mobile device to process customer requirements, supply management, and the characteristics of indexed items makes it easier for companies to adapt quickly to changes in demand. This comfort in execution quality reduces latency and improves workshop productivity, thanks to dynamic process monitoring and better team coordination. 

3. Project-based management: Customised features 

Companies operating on a Project-based management model basis, such as special machinery manufacturers, have to manage complex projects with evolving specifications. Engineering and production companies use ProConcept to centralise project data to improve communication between teams and monitor progress in real time.  
Graphical planning enables project managers to visualise the status of tasks, quickly identify problems and readjust priorities, whether they are on the move or on site. Mobile after-sales service management makes it easier for technicians to react quickly to maintain equipment in operational condition. This makes it easier to meet contractual deadlines, while reducing costs and optimising customer agility and satisfaction. 

In a world where crises are changing the way things are done, companies are under pressure to adapt quickly to find new solutions. These days, the ability to work mobile in a secure environment is a crucial issue for every manufacturer. ProConcept has clearly understood the needs of the market, with a scalable, connected, agile and high-performance ERP. The ability to use the full range of ERP functions in a high-level Swiss Cloud is a qualitative response to the need for companies to have more efficient and flexible teams on a day-to-day basis.