Developing a Compliant Solution for CIGES Partners
As part of a transition to the ProConcept ERP solution from ProConcept, CIGES opted for an innovative solution, oriented toward the future. John Cordy, Director for CIGES and its ESR and SIB partners, decided to use ProConcept ERP to build out a powerful solution that fully complied with the legal requirements associated with the liberalization of the energy market planned for 2009.
"We determined that ProConcept ERP was the best solution to meet the many requirements of the liberalization of the energy market,” Cordy said, “and we relied on the ProConcept team members who had knowledge of the energy industry.”
The fully integrated ProConcept ERP solution has replaced all of the company’s information and services management applications. According to Mr. Délétroz, project manager at CIGES, collaboration was an important element of the implementation project. "Our employees were perfectly heard during all phases of the project," he said. He added that the project deadlines were particularly challenging, with the objective of starting in March and having ESR live by September. "There were certainly critical phases of the project, but we could always count on our competent consultants and ERP partner," added Délétroz.
The solution allowed CIGES’s partners to perfectly meet the new challenges of liberalization, which all energy sectors are continuing to face. The transition to ProConcept ERP also allowed CIGES to acquire an open solution and position itself as an integrator of the solution in the Canton of Valais. "The program's flexibility and ability to meet the specific needs of the these industrial services are a major advantage," said Délétroz.
Today, the solution is used by more than 100 users across CIGES’s partner network, including Zion-Region Energy SA, Services Industriels de Bagnes, Monthey Industrial Services, and Power Service Liddes. The ProConcept ERP solution has remained flexible enough to be used by a company as large as ESR, with more than 200 employees, to one as small as Liddes.
With 40 years of experience, CIGES now has 15 employees and is known as a major player in the field of hosting and providing software for local authorities and energy companies. With the adaptation of the ProConcept ERP solution for its partners, CIGES has a winning bet on the future. The company plans to continue evolving the solution, too, with plans to roll out the HRM (Human Resource Management) module, OLAP statistics, and more.
Harnessing Swiss Energy
Ciges specializes in the implementation and support of software for local authorities and energy companies